Two Perfect Souls want you to love what you have purchased, if you are not completely satisfied, you may send an email to within 14 days of receipt to initiate a return.  

  • You will be responsible for return shipping postage, including customs/VAT fees for international clients.  Tracking must be available, if no tracking number is provided and the package is lost, refunds will not be provided.  Return insurance on the full price of the merchandise is recommended.
  • All return items must be in its original unworn condition.  Please include the order number as well in your return package.
  • All customized jewelry is final sale and will not be accepted for returns or refunds.
  • All sale items are final sale.
  • Two Perfect Souls reserve the right to deny a credit if any returned items do not meet the return policy requirements.

Return Address:

Two Perfect Souls
150 W End Ave.
Suite 30G
New York, NY 10023


If you need to exchange your item(s), full amount of your original purchase to a new purchase will be applied to your new order of equal or greater value (after the initial purchased items were returned and inspected).  This credit does not apply to future purchases, and the credit is limited to one exchange per piece.